Main banner of Quantum BBC Gaming platform showing GCash entertainment hub

Contact Support

Contact Support – We Are Here to Help

Main banner of Quantum BBC Gaming platform showing GCash entertainment hub

24/7 Assistance from Our Manila-Based Player Success Team.

At Quantum BBC Gaming (QBBC), we believe that a great platform requires great support. Whether you have a question about the QBBC App, need assistance with a GCash payout, or just want to verify your account details, our dedicated team is ready to assist you.

We speak your language—our agents are fluent in both English and Tagalog.

For the fastest response, use our Live Chat feature. This connects you directly to a real support agent, not a bot.

  • Availability: 24 Hours / 7 Days a Week
  • Typical Response Time: Under 2 minutes
  • Best For: Login issues, Payout status checks, App troubleshooting

How to Access: Tap the Chat Icon located at the bottom right corner of any page on our website or within the mobile app.

📧 Email Support

For detailed inquiries or if you need to submit documents (like ID photos for verification), email is the best channel.

To help us resolve your issue faster, please include:

  1. Your Username or Registered Mobile Number.
  2. A clear description of the issue.
  3. Screenshots or Transaction Reference Numbers (if related to payments).

🏢 Corporate Office (Correspondence)

Transparency is part of our mission. While we do not offer walk-in support for player accounts, our operational headquarters are located in the heart of Metro Manila.

Quantum BBC Entertainment Ltd.
[123 Digital Avenue, Diliman]
Quezon City, Metro Manila
Philippines

❓ Before You Contact Us

Many common questions are already answered in our Help Center. Checking these guides might save you time.

🛡️ A Note on Security

Quantum BBC Support will NEVER ask for your password or your MPIN (for GCash/Maya). If anyone claiming to be from QBBC asks for these details, please report them to us immediately.

Last Updated: 2025-11-27