Privacy Policy

Main banner of Quantum BBC Gaming platform showing GCash entertainment hub

Protecting Your Data & Digital Rights

Effective Date: November 27, 2025

At Quantum BBC Gaming (also referred to as “QBBC,” “we,” “us,” or “our”), your privacy is not just a regulatory requirement—it is a cornerstone of our trust relationship with you. This Privacy Policy outlines how Quantum BBC Entertainment Ltd. collects, uses, maintains, and discloses information collected from users (each, a “User”) of the quantumbbcgaming.ph website and the QBBC mobile application.

This policy is drafted in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and international standards such as the GDPR where applicable.

1. Information We Collect

We collect information to provide a secure and seamless entertainment experience, particularly to facilitate transactions via GCash and Maya.

1.1 Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the platform, and in connection with other activities, services, features, or resources we make available. Users may be asked for, as appropriate:

Full Name (must match payment account)
Mobile Number
Email Address
Date of Birth (for age verification)
Government-issued ID (for KYC verification processes)

1.2 Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site or App. This may include:

Browser name and version
Type of computer or mobile device
Operating system (iOS/Android versions)
Internet Service Provider (ISP) and connection type (4G/5G/Wi-Fi)

2. How We Use Your Information

Quantum BBC Gaming collects and uses Users’ personal information for the following purposes:

To Process Transactions: We use the information users provide to process cash-in and payout requests via payment gateways like GCash and Maya. We do not share this information with outside parties except to the extent necessary to provide the service.
To Verify Identity (KYC): To comply with the PAGCOR framework and anti-money laundering (AML) regulations, we use your data to confirm your identity and age.
To Improve Customer Service: Your information helps us to more effectively respond to your customer service requests and support needs.
To Send Periodic Emails/SMS: We may use the email address or mobile number to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions.

3. How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

Q-Secure System: Our proprietary security framework utilizes 256-bit SSL encryption for all data in transit.
Access Control: Sensitive data is accessible only to authorized personnel with special access rights who are required to keep the information confidential.
Regular Audits: Our systems undergo regular security scans to identify and fix vulnerabilities.

4. Web Browser Cookies

Our Site may use “cookies” to enhance the User experience.

Functionality Cookies: These allow the site to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced features.
Performance Cookies: These collect information about how visitors use a website, for instance, which pages visitors go to most often.

Users may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates for the purposes outlined above.

We may disclose your personal information if required by law or in the good-faith belief that such action is necessary to comply with state and federal laws (such as Philippine AMLC regulations) or to respond to a court order, judicial or other government subpoena, or warrant.

6. Your Rights Under the Data Privacy Act

As a data subject under the Data Privacy Act of 2012, you have the following rights:

Right to be Informed: To know whether your personal data is being processed.
Right to Access: To request a copy of the personal data we hold about you.
Right to Object: To object to the processing of your personal data.
Right to Erasure: To request the deletion of your data (subject to legal retention periods).
Right to Damages: To claim compensation if you suffered damages due to inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorized use of personal data.

7. Changes to This Privacy Policy

Quantum BBC Gaming has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

8. Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact our Data Protection Officer (DPO) at:

Quantum BBC Entertainment Ltd.
Address: [123 Digital Avenue, Diliman], Quezon City, Metro Manila, Philippines
Email: support@quantumbbcgaming.ph

Last Updated: 2025-11-27